Terms and Conditions of Sale
TERMS OF SALE
These Terms and Conditions of Sale define the procedure for ordering, paying for, delivering and submitting complaints about products offered on our website. The Supplier (Seller) of the products offered in the metal-kovis.hr (hereinafter referred to as "Products") is Metal – Kovis d.o.o., Samobor, and the Customer is any visitor to the Web Catalog who selects at least one Product, completes the online order form and sends it to the Seller.
Products are ordered using the online form or by telephone. The Customer should complete the Profile with the general particulars required for the payment and delivery of the chosen Products and will be notified by e-mail after his/her order is fulfilled. After you select a Product, you may click its details and learn everything about it or have a better look at it and, if you want to buy it, just click the shopping cart and it will immediately be added to it. Within your shopping cart, you may choose quantities or select not to make any purchase. You shopping cart will be constantly visible and accessible to you so you can take your time browsing our window. Once you are done shopping, return to your shopping cart and select Complete Order. You will receive a notification of successfully completed shopping at your e-mail address.
The following payment options are available:
1. Credit Cards
Diners Club, Visa, MasterCard and Maestro
T-Com Payway, a T-Com online credit card authorization service, is used for payment and data security. Payment and credit card authorization takes place online in real time. The system's special security protocols protect all the data of all participants in the process of purchasing over the Internet.
Learn more here:
2. Bank transfer
When you choose this payment method, you will receive an order confirmation with all the information you need to make a payment. You can then make payments by using internet banking or by the way you normally pay your bills - via bank, mail, Fine or similar.
Upon receipt of payment we will send you ordered items.
3. Cash on delivery
Payment is made when picking up the goods and paid to the delivery person.